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Disability Case Management – A Look at the Policies and Procedures

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Disability Case Management
If your company is small, you may need help when faced with an employee who makes a disability claim. Your best strategy can be to partner with a nationally known medical assessment company. These companies often provide disability case management, which can expedite your employee's return to work and resolve issues to everyone's satisfaction.
Policies and Procedures
While large corporations have enough personnel to ensure that their policies and procedures surrounding disability are in place, smaller companies may not. That's why it's important for smaller companies to tap into the expertise that a medical assessment company can provide for them. These organizations support employers in their quest to formulate policy, prevent injuries and the spread of illness, and resolve disability claims.
Here are some of the many services a medical assessment company can provide:
  • Policy Formulation. Good HR/Disability policy can help your employees know what to expect, and your managers know how to deal with various situations. A medical assessment company will help you to make sense of your situation.
  • Education. A medical assessment company will provide education in various areas for your employees. This can range from intensive workshops for managers about disability procedure, to casual "Lunch and Learn” seminars about safety. Some companies will assess your workplace for hazards and recommend ergonomic adaptations.
  • Clinics and Screening. Onsite clinics can be a great way to help prevent illnesses in the workplace. Many organizations host fall "Flu Clinics,” for example, featuring available flu vaccinations and reminders about how to prevent germs from spreading. These have been shown to reduce flu-related absenteeism. Screening clinics can be set up for various conditions. One of the most popular screens for both high blood pressure and high cholesterol counts. By identifying employees with these conditions and recommending simple treatments, employers often help to prevent debilitating heart attacks and strokes. Another common screening clinic aims to identify problem drinkers and drug-dependent employees. Addiction issues are among the most pernicious of employee illnesses, and cost thousands of hours of lost productivity as well as having a negative effect on client and coworker relationships.
  • Employee Assistance Plans. Some medical assessment companies will help you implement EAPs, which allow your employees access to immediate counseling for issues such as drug and alcohol dependency, grief, and marital discord.
Case Managers
Disability case managers gather information, problem solve, design and coordinate the "return to work” plan, ensuring compliance with appropriate provincial laws. The case manager often operates at arms-length from the employer, to ensure that the employee's medical information remains confidential. The case manager has regular contact with all of the stakeholders, and uses best efforts to ensure that a timely return to work occurs.
Partner with a medical assessment company today and discover the advantages that expertise in the field can bring to your company!
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Soula Pereira, B. Kin
Maria Maheras
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Dr. Jason Swain, Hons. B.Sc., D.C., CICE
National Senior Clinical Specialist, A.R.S.
National Education Programs Advisor, A.R.S Ext: 225
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